Protect your equipment, your bottom line, and your peace of mind.
Toromont Customer Value Agreements (CVA) are a hassle-free way to get the most out of your equipment throughout its lifecycle.
From preventative maintenance kits to total repair agreements, our CVAs are tailored to meet the needs of your operation.
WHAT’S INCLUDED
Our CVAs make machine ownership simple. We provide:
Trained technicians
After-hours service
Mobile lube trucks
SOS fluid analysis
Genuine Cat parts
Machine connectivity
Remote monitoring
Preventative maintenance parts kits *
Access to the Toromont Cat Hotline
Extended warranty coverage (powertrain + hydraulics)
Caterpillar services commitment, including service response time guarantee **
And much more!
* Up to 15 samples per year. Preventative maintenance parts included; labour, fluids and travel are extra. Travel limited to 30 km from your nearest Toromont Cat branch. Travel beyond 30 km is extra. Excludes fluids on Do It Myself CVA. Program subject to change without prior notice.
** Certain conditions apply. When you enroll in a new or renewal CVA, we promise schedule service confirmation same day, diagnostics before technician arrives and technicians at site.
Why choose a CVA?
By keeping your machines running at their peak, our CVAs let you focus on what matters the most: growing your business.
MANAGE THE HEALTH OF YOUR EQUIPMENT
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Extend lifespan with S•O•SSM* fluid analysis
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Remotely monitor machine location, hours, critical faults and fuel levels
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Leverage Cat Inspect data to your operations running smoothly
GET GENUINE CAT PARTS
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Backed by standard Caterpillar warranty
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Cat filters to keep systems clean
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Cat fluids* to lubricate critical components
ON TIME, EVERY TIME
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Preventative maintenance service intervals get you the Genuine Cat parts you need, when you need them
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Access to a dedicated team to monitor machine hours for on-time service scheduling
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Free shipping gets parts delivered according to your schedule and location needs
COST EFFECTIVE
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Lock-in preventative maintenance costs ahead of time
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Consolidate the cost of your CVA with your machine in one monthly payment
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For a fast, easy way to pay, use your Cat® Card and take advantages of exclusive offers*
* With credit approval for qualifying purchases made at participating dealerships
FIND THE CVA THAT’S RIGHT FOR YOU
Running a business is stressful. Your maintenance plan doesn’t have to be.
We have four flexible CVAs to meet your needs.
DO IT MYSELF
Own your own machine and handle your own maintenance?
This option will help you do it.
Learn more
WORK WITH ME
Everything in the Do It Myself option, plus:
- Scheduled maintenance every 1,000 hours
- Parts Kits for self-service on your equipment every 500 hours.
Learn more
DO IT FOR ME
Focus on your business and we’ll do the rest, including support from our trained technicians and service team.
Learn more
MAINTENANCE AND REPAIR CONTRACT (MARC)
This option provides the highest level of maintenance, support, and value for your Cat equipment.
Learn more
IS A CVA WORTH IT?
When you look at the statistics, the choice is easy.
Up to 50% longer component life with Cat® filters
50% longer makes a big difference. With Cat filters, CVAs can extend your component life by up to 50 percent.
All in 1 easy payment
You run more than equipment - you run an entire operation. That means bigger priorities than tracking down scattered maintenance bills. A Customer Value Agreement combines your parts, Equipment Protection Plan and any repair services into one easy plan. And that plan's eligible to be part of your machine payment. It's one more way a CVA keeps your equipment easy to own and ready to work.
Up to 2X longer engine working life with Cat® fluid
Your engine’s working life can last up to 2x longer with Cat fluids, available in a CVA. Think of an engine rebuild at 8,000 hours — compared to rebuilding at 16,000 hours. When you look at it that way, Cat fluids in a CVA is almost like having an extra engine.
Up to 45% longer fuel injector life with Cat® filters
Replacing fuel injectors can be costly. Without Cat filters, you might replace injectors every 6,000 hours. By choosing Cat filters with a CVA, you could replace injectors closer to 9,000 hours......so you don't have to replace them again at 12,000 hours.
That means over 15,000 hours on a machine, Cat filters could mean the difference between two fuel injector changes and just one.
* Replacement intervals for illustrative purposes. Actual results may vary.
The choice is easy - invest in your equipment health and bottom line.
Get a CVA
THE PROTECTION YOU NEED TO MAXIMIZE PRODUCTIVITY AND REDUCE DOWN TIME.
Our Customer Value Agreements (CVAs) come in a variety of options and are tailored to meet the needs of your operation. From simple preventive maintenance kits to total maintenance and repair agreements, we can help you customize your CVA to keep your machines and engines ready to work with a flexible, hassle-free plan for parts delivery, service, data access and more. CVAs are available with new machines & engines and for your not-so-new equipment.
EXTENDED PROTECTION
Protect your equipment investment, improve availability and avoid surprises with extended maintenance and repair plans for longevity and reliability.
CVA BENEFITS:
- Reduces maintenance costs and creates cost certainty
- Improves machine availability
- Helps prevent unplanned downtime
- Helps meet expected deadlines
- Increases machine resale value
A CVA will help you get the most from your equipment and your business:
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Trained technicians
- After-hours service
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Mobile lube trucks
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SOS Fluid Analysis
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Genuine Cat parts
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Machine connectivity
-
Remote monitoring
-
Much more!
CHOOSE YOUR LEVEL OF SUPPORT
The Do It Myself option provides you with what you need to do the work and get the most out of your equipment.
Work With Me includes the Do It Myself option plus scheduled maintenance every 1,000 hours Parts Kits for self-service on your equipment every 500 hours.
Do It For Me provides guaranteed worry-free support from our trained technicians and our service team.
A Maintenance and Repair Contract (MARC) provides the highest level of maintenance, support, value and peace of mind for your Cat equipment.
WHAT’S INCLUDED IN A CVA?
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Preventative maintenance parts kits *
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Access to the Toromont Cat Hotline
-
Extended warranty coverage (powertrain + hydraulics)
-
Caterpillar services commitment, including service response time guarantee **
-
And much more!
* Up to 15 samples per year. Preventative maintenance parts included; labour, fluids and travel are extra. Travel limited to 30 km from your nearest Toromont Cat branch. Travel beyond 30 km is extra. Excludes fluids on Do It Myself CVA. Program subject to change without prior notice.
** Certain conditions apply. When you enroll in a new or renewal CVA, we promise schedule service confirmation same day, diagnostics before technician arrives and technicians at site.
To Customize Your Protection Plan Or For More Information